Leigh Midgley
Senior Customer Relations Officer
With extensive experience in working in customer facing roles, Leigh plays a key role in ensuring the delivery of high-quality staffing solutions.
Leigh is passionate about helping the team reach their individual targets and strengthening the overall service delivery.
How long have you been at Unity Plus?
I have been with Unity Plus since June 2022.
Tell us about your career history?
I have always worked in customer-facing roles, and working at Unity Plus was an opportunity to continue in that area but within a different sector.
What qualifications do you hold?
A degree in Sociology.
How does your role support Unity Plus’ mission?
In my role, I contribute to our mission by ensuring that care homes receive well-qualified, compassionate staff who enable them to deliver high standards of care to vulnerable individuals.
By focusing on recruiting high-quality candidates and maintaining compliance standards, I help create a reliable and capable workforce that empowers care homes to achieve their goals – whether that’s improving care quality, meeting regulatory benchmarks, or maintaining safe staffing levels.
Additionally, by mentoring and supporting my team, I help them reach their individual and collective targets, which strengthens our overall service delivery. I aim to remove barriers and provide the support needed for both clients and colleagues to succeed.
What are your hobbies?
I have a toddler, so there isn’t much time for hobbies; however, whenever I have a moment to myself, I like to read a really good book or watch a film.
My interesting fact is that I used to be a dancer, taking part in competitions and exams regularly.
Why should healthcare professionals work with Unity Plus?
At Unity Plus, we don’t just offer shifts; we offer support, purpose, and a place where you’re truly valued. We understand the pressures and demands of healthcare, which is why we focus on more than just placing you in a role. We build relationships.
We’re committed to providing a reliable, respectful, and responsive service to our care staff. We are a dedicated team that genuinely cares about the well-being and success of our team.
