Social care glossary
The social care sector is filled with lots of jargon. We’ve created this handy glossary packed with common social care key terms that you and the person receiving care may need to understand.
A
AAT Professional Diploma in Accounting
The AAT Level 4 Accounting qualification enhances existing skills and prepares you for advanced accounting positions.
Absolute risk
Absolute Risk refers to the likelihood of an event or outcome occurring among the group being studied. For example, an adverse reaction to the drug being tested. Studies that compare two or more groups of people may report results in terms of the absolute risk reduction.
ACCA
The Association of Chartered Certified Accountants (ACCA) is a global body for professional accountants. It offers individuals the skills and knowledge required to pursue a career in accounting, finance or business.
Adult Basic Life Support
Adult Basic Life Support (BLS) is a set of techniques used to maintain life in adults experiencing cardiac or respiratory arrest until medical help arrives.
Advanced Life Support (ALS)
Advanced Life Support (ALS) are a set of life-saving protocols and skills that extend Basic Life Support (BLS) to further support the circulation and provide an open airway and adequate ventilation. This includes defibrillation, administration of drugs, and advanced airway management.
Anaphylaxis Management
Anaphylaxis Management is the process of recognising and responding to severe, life-threatening allergic reactions, including the administration of adrenaline (epinephrine) via an auto-injector.
Aseptic Non-Touch Technique (ANTT)
Aseptic Non-Touch Technique (ANTT) is a safe and effective method used during clinical procedures that aims to prevent the contamination of sterile equipment by ensuring that sterile parts are only touched by other sterile items.
Business Administrator
The role of a Business Administrator is to support and oversee the internal operations and administrative tasks, ensuring the smooth and effective functioning of a business.
Care Accounts
Care Accounts is a service offered by Unity Plus providing payroll and accountancy services for the healthcare sector.
Defibrillation and Airway Management
Defibrillation and Airway Management is dedicated training which uses defibrillators and airway management techniques to stabilise individuals during emergencies.
Emergency First Aid at Work (EFAW)
Emergency First Aid at Work (EFAW) is a basic first aid qualification providing individuals with the skills to handle emergencies in workplace settings.
Epilepsy Management & Seizure First Aid
Epilepsy Management and Seizure First Aid involves recognising different types of seizures, providing a safe environment during a seizure, and administering emergency medication if prescribed (e.g., buccal midazolam).
Medication Administration and Management
Principles of safe medication administration (the ‘rights’ of medication administration), dosage calculations, routes of administration, monitoring for effects and side effects, and legal aspects of medicines management.
Nutritional Assessment & Support
Nutritional Assessment and Support is critical for recognising patients at risk of malnutrition, understanding different types of nutritional support (e.g., oral, enteral, parenteral), and assisting with feeding.
PMVA (Prevention and Management of Violence and Aggression)
PMVA Training (Prevention and Management of Violence and Aggression) is a course designed to equip individuals with the skills and knowledge required to handle violent or aggressive behaviour in healthcare settings. At Unity Plus, we not only offer this training free of charge to our staff, but we also deliver it on behalf of external healthcare professionals and organisations looking to upskill their staff. Contact us here to find out more.
Radicalisation Awareness (PREVENT strategy)
The PREVENT strategy, also known as Radicalisation Awareness, aims to stop people from being drawn into terrorism and to recognise and report concerns.
Risk Assessment
A Risk Assessment is a systematic process of identifying potential hazards and taking steps to minimise risks to patients, staff, and others in the healthcare environment.
Safeguarding Adults
Protecting an adult’s right to live in safety, free from abuse and neglect.
Senior Care Assistant
A Senior Care Assistant is a more experienced care assistant with additional responsibilities. They typically provide support to those with care needs while also training other care staff. View our current vacancies here.
Sepsis Awareness and Management
Sepsis Awareness and Management refers to recognising the signs and symptoms of sepsis (a potentially life-threatening reaction to an infection) and initiating timely interventions according to national guidelines (e.g., Sepsis Six).
Stroke Awareness and Management
Stroke Awareness and Management refers to the ability to recognise the signs of a stroke (e.g., FAST test) and understand the initial management and care pathways for stroke patients.
B
Adult Basic Life Support
Adult Basic Life Support (BLS) is a set of techniques used to maintain life in adults experiencing cardiac or respiratory arrest until medical help arrives.
Blood Transfusion
A Blood Transfusion is the medical procedure of transferring blood or blood products into a person’s circulation intravenously.
BSc Psychology
A Bachelor of Science degree in Psychology covering topics such as social, developmental, cognitive and biological psychology.
Business Administrator
The role of a Business Administrator is to support and oversee the internal operations and administrative tasks, ensuring the smooth and effective functioning of a business.
DBS (Disclosure and Barring Service)
The DBS (Disclosure and Baring Service) is a UK government organisation that helps employers make safer recruitment decisions by checking criminal records of employers.
DBT (Dialectical Behavior Therapy)
DBT (Dialectical Behavior Therapy) is a type of cognitive-behavioural therapy used to treat mental health disorders.
Fluid Balance Monitoring
Fluid Balance Monitoring is the accurate recording of a patient’s fluid intake and output to assess hydration status and kidney function.
C
Cannulation (Intravenous – IV)
Cannulation is the insertion of a cannula (a thin tube) into a vein to administer medication, fluids, or to take blood samples.
Care Accounts
Care Accounts is a service offered by Unity Plus providing payroll and accountancy services for the healthcare sector.
Care Certificate
The Care Certificate is an agreed set of standards that health and social care workers adhere to in their daily working life. While primarily for Support Workers, Registered Nurses are expected to understand and often supervise those holding the Care Certificate.
Care Plans
Care Plans are written documents outlining an individual patient’s needs, the goals of their care, and the interventions required to meet those goals.
Care Service Officer
The Care Service Officer is a role within Unity Plus supporting care services.
Catheterisation (Urinary)
The insertion of a catheter into the bladder to drain urine.
CIMA
Chartered Institute of Management Accountants (CIMA) is a professional body offering training and qualifications in management accountancy and related subjects.
Clinical Governance
A framework through which Unity Plus is accountable for continuously improving the quality of its services and safeguarding high standards of care.
Clinical Observations
Clinical Observations are the regular measurement and recording of a patient’s vital signs (e.g., temperature, pulse, respiration rate, blood pressure, oxygen saturation, level of consciousness) to monitor their condition.
Communication Skills
Effective verbal and non-verbal communication with patients, families, and multidisciplinary team members, including de-escalation techniques and breaking bad news.
Compliance
Adherence to laws, regulations, and standards.
Consent (Informed)
The principle is that a patient must be given sufficient information to make an informed decision about their treatment.
Controlled Drugs
Medications that are subject to strict legal controls due to their potential for misuse.
Corporate Governance Lead
A role ensuring an organisation operates at the highest regulatory standards.
CPR (Cardiopulmonary Resuscitation)
An emergency procedure that combines chest compressions, often with artificial ventilation, in an effort to manually preserve intact brain function until further measures are taken to restore spontaneous blood circulation and breathing in a person who is in cardiac arrest.
CQC (Care Quality Commission)
The Care Quality Commission (CQC) is an independent regulator of health and adult social care in England. Unity Plus is proud to be regulated by the CQC giving individuals confidence in the care they receive from our staff.
Customer Relations Manager
Customer Relations Manager is a management role overseeing the customer relations team.
Customer Relations Officers
Customer Relations Officers are staff members who manage relationships between clients and care workers.
CyberEssentials
A UK government-backed scheme to help organisations protect themselves against common cyber threats.
Duty of Care
A legal and professional obligation to provide a reasonable standard of care to patients, avoiding acts or omissions that could foreseeably cause harm.
End-of-Life Care (Palliative Care)
Holistic care for patients with life-limiting illnesses, focusing on managing symptoms, providing comfort, and supporting patients and their families emotionally, spiritually, and socially.
Health & Social Care Recruitment
Healthcare recruitment services for healthcare and social care professionals. At Unity Plus, our recruitment team have strong backgrounds in healthcare and relevant qualifications allowing us to place healthcare professionals in the most suitable roles.
Holistic Patient Care
Through collaboration, the team can address all aspects of a patient’s health and well-being, including physical, psychological, social, and sometimes spiritual needs.
Infection Prevention and Control (IPC)
Measures to prevent the spread of infections in healthcare settings, including standard precautions, transmission-based precautions, hand hygiene, and use of Personal Protective Equipment (PPE).
Level 2 Certificate
A nationally recognised qualification indicating competence in a specific area.
Live-in Care
Live in care refers to a service where a care worker lives in the client’s home to provide 24/7 support and care. You can find more details on the live in care service offered by Unity Plus here.
MSc Cognitive Neuroscience
A Master of Science degree in Cognitive Neuroscience.
Person-Centred Care
An approach to care that focuses on the individual needs, preferences, and values of the patient.
Safeguarding Children
Protecting children from harm, abuse, and neglect.
Senior Care Assistant
A Senior Care Assistant is a more experienced care assistant with additional responsibilities. They typically provide support to those with care needs while also training other care staff. View our current vacancies here.
Tracheostomy Care
Management of patients with a tracheostomy, including suctioning, stoma care, dressing changes, and emergency procedures.
Wound Care Management
Assessing and managing different types of wounds (e.g., surgical wounds, leg ulcers, pressure ulcers), including dressing selection, application techniques, and monitoring for signs of infection or healing.
D
AAT Professional Diploma in Accounting
The AAT Level 4 Accounting qualification enhances existing skills and prepares you for advanced accounting positions.
Controlled Drugs
Medications that are subject to strict legal controls due to their potential for misuse.
DBS (Disclosure and Barring Service)
The DBS (Disclosure and Baring Service) is a UK government organisation that helps employers make safer recruitment decisions by checking criminal records of employers.
DBT (Dialectical Behavior Therapy)
DBT (Dialectical Behavior Therapy) is a type of cognitive-behavioural therapy used to treat mental health disorders.
De-escalation
Techniques used to reduce agitation and aggression in patients, ensuring the safety of the patient, staff, and others.
Defibrillation and Airway Management
Defibrillation and Airway Management is dedicated training which uses defibrillators and airway management techniques to stabilise individuals during emergencies.
Delegation
The act of assigning tasks to other members of the healthcare team. Registered Nurses must understand the principles of safe and effective delegation, ensuring tasks are assigned to individuals with the appropriate skills and competence.
Diabetes Management
How to support patients with diabetes, including blood glucose monitoring, insulin administration, recognition and management of hypoglycaemia and hyperglycaemia, and diabetic foot care.
Diverse Expertise
Team members bring their unique skills, knowledge, and perspectives related to their specific profession (e.g., Doctors, Nurses, Physiotherapists, Occupational Therapists, Social Workers, Pharmacists, Dietitians, Psychologists).
Documentation and Record Keeping
Accurate, timely, and comprehensive recording of all aspects of patient care, observations, interventions, and communications, adhering to NMC (Nursing and Midwifery Council) guidelines and local policies.
DOLs (Deprivation of Liberty Safeguards)
Legal safeguards to ensure people in care homes or hospitals are not being deprived of their liberty unlawfully.
Duty of Care
A legal and professional obligation to provide a reasonable standard of care to patients, avoiding acts or omissions that could foreseeably cause harm.
Dysphagia
Difficulty swallowing.
EMDR (Eye Movement Desensitisation and Reprocessing)
A psychotherapy used to alleviate the distress associated with traumatic memories.
Equality, Diversity, and Inclusion
Ensuring care is provided in a non-discriminatory manner, respecting the diverse backgrounds, beliefs, and needs of all patients and colleagues.
Joint Decision-Making
Decisions about patient diagnosis, treatment, and ongoing care are often made collaboratively, considering all professional viewpoints.
E
Diverse Expertise
Team members bring their unique skills, knowledge, and perspectives related to their specific profession (e.g., Doctors, Nurses, Physiotherapists, Occupational Therapists, Social Workers, Pharmacists, Dietitians, Psychologists).
Early Warning Scores (EWS) / National Early Warning Score (NEWS/NEWS2)
Standardised systems for scoring physiological measurements to identify acutely ill patients, trigger appropriate responses, and escalate care when necessary.
EMDR (Eye Movement Desensitisation and Reprocessing)
A psychotherapy used to alleviate the distress associated with traumatic memories.
Emergency First Aid at Work (EFAW)
Emergency First Aid at Work (EFAW) is a basic first aid qualification providing individuals with the skills to handle emergencies in workplace settings.
End-of-Life Care (Palliative Care)
Holistic care for patients with life-limiting illnesses, focusing on managing symptoms, providing comfort, and supporting patients and their families emotionally, spiritually, and socially.
Epilepsy Management & Seizure First Aid
Epilepsy Management and Seizure First Aid involves recognising different types of seizures, providing a safe environment during a seizure, and administering emergency medication if prescribed (e.g., buccal midazolam).
Equality, Diversity, and Inclusion
Ensuring care is provided in a non-discriminatory manner, respecting the diverse backgrounds, beliefs, and needs of all patients and colleagues.
Personal Protective Equipment (PPE)
Specialised clothing or equipment worn by an employee for protection against infectious materials (e.g., gloves, gowns, masks, eye protection).
F
Emergency First Aid at Work (EFAW)
Emergency First Aid at Work (EFAW) is a basic first aid qualification providing individuals with the skills to handle emergencies in workplace settings.
Epilepsy Management & Seizure First Aid
Epilepsy Management and Seizure First Aid involves recognising different types of seizures, providing a safe environment during a seizure, and administering emergency medication if prescribed (e.g., buccal midazolam).
FD (Finance Director)
The Finance Director (FD) is a Senior Executive responsible for the financial health of an organisation. At Unity Plus, we are fortunate to have a Finance Director who is not only a Chartered Accountant, but has also worked as the Financial Controller of the largest provider of Extra Care Services in the UK.
Fire Safety
Mandatory training on fire prevention, evacuation procedures, and the use of fire-fighting equipment within healthcare settings.
Fluid Balance Monitoring
Fluid Balance Monitoring is the accurate recording of a patient’s fluid intake and output to assess hydration status and kidney function.
Food Hygiene/Safety
Training in safe food handling practices to prevent foodborne illness, particularly relevant in settings where nurses might assist with patient feeding.
G
Clinical Governance
A framework through which Unity Plus is accountable for continuously improving the quality of its services and safeguarding high standards of care.
Corporate Governance Lead
A role ensuring an organisation operates at the highest regulatory standards.
Governance (Healthcare)
The overall system of rules, practices, and processes by which a healthcare organisation is directed and controlled. It involves structures and processes for decision-making, accountability, transparency, and ensuring that the organisation achieves its objectives in a safe, effective, and ethical manner. This encompasses clinical governance, as well as corporate, financial, and information governance.
Group Operations Manager
A management role overseeing internal processes, compliance, and quality assurance.
Information Governance
Rules and guidelines for handling sensitive patient information, ensuring confidentiality, security, and compliance with data protection laws (e.g., GDPR)
Shared Goals
The team works towards common, patient-centred goals, often outlined in a coordinated care plan.
H
Food Hygiene/Safety
Training in safe food handling practices to prevent foodborne illness, particularly relevant in settings where nurses might assist with patient feeding.
Governance (Healthcare)
The overall system of rules, practices, and processes by which a healthcare organisation is directed and controlled. It involves structures and processes for decision-making, accountability, transparency, and ensuring that the organisation achieves its objectives in a safe, effective, and ethical manner. This encompasses clinical governance, as well as corporate, financial, and information governance.
Hand Hygiene
A critical component of infection prevention and control involves specific techniques for hand washing and the use of alcohol-based hand rubs.
Head of Mental Health Services
A management role overseeing all mental health-related care services.
Health & Social Care Recruitment
Healthcare recruitment services for healthcare and social care professionals. At Unity Plus, our recruitment team have strong backgrounds in healthcare and relevant qualifications allowing us to place healthcare professionals in the most suitable roles.
Health and Safety at Work Act 1974
The Health and Safety at Work Act 1974 is a legislation which covers responsibilities for maintaining a safe working environment, including risk assessment and incident reporting.
HMRC (Her Majesty’s Revenue and Customs)
The UK’s tax authority.
Hoisting and Moving & Handling
Safe use of equipment (e.g., hoists, slide sheets) and techniques to move patients with limited mobility, minimising risk of injury to both patient and staff.
Holistic Patient Care
Through collaboration, the team can address all aspects of a patient’s health and well-being, including physical, psychological, social, and sometimes spiritual needs.
Manual Handling
See Hoisting and Moving & Handling.
I
Cannulation (Intravenous – IV)
Cannulation is the insertion of a cannula (a thin tube) into a vein to administer medication, fluids, or to take blood samples.
Equality, Diversity, and Inclusion
Ensuring care is provided in a non-discriminatory manner, respecting the diverse backgrounds, beliefs, and needs of all patients and colleagues.
Infection Prevention and Control (IPC)
Measures to prevent the spread of infections in healthcare settings, including standard precautions, transmission-based precautions, hand hygiene, and use of Personal Protective Equipment (PPE).
Information Governance
Rules and guidelines for handling sensitive patient information, ensuring confidentiality, security, and compliance with data protection laws (e.g., GDPR)
IR35
Tax legislation is designed to ensure that contractors who are effectively employees pay the correct amount of tax.
IV Therapy (Intravenous Therapy)
The administration of fluids, medications, or nutrients directly into a vein.
J
Joint Decision-Making
Decisions about patient diagnosis, treatment, and ongoing care are often made collaboratively, considering all professional viewpoints.
L
Adult Basic Life Support
Adult Basic Life Support (BLS) is a set of techniques used to maintain life in adults experiencing cardiac or respiratory arrest until medical help arrives.
Advanced Life Support (ALS)
Advanced Life Support (ALS) are a set of life-saving protocols and skills that extend Basic Life Support (BLS) to further support the circulation and provide an open airway and adequate ventilation. This includes defibrillation, administration of drugs, and advanced airway management.
Level 2 Certificate
A nationally recognised qualification indicating competence in a specific area.
Live-in Care
Live in care refers to a service where a care worker lives in the client’s home to provide 24/7 support and care. You can find more details on the live in care service offered by Unity Plus here.
Lone Working
Processes are designed to ensure the safety of healthcare professionals who may be working alone.
Supported Living
Supported Living Services enable individuals with support needs to live independently in their own homes or in shared accommodation. You can find out more details about the supported living service at Unity Plus here.
M
Fluid Balance Monitoring
Fluid Balance Monitoring is the accurate recording of a patient’s fluid intake and output to assess hydration status and kidney function.
Head of Mental Health Services
A management role overseeing all mental health-related care services.
Hoisting and Moving & Handling
Safe use of equipment (e.g., hoists, slide sheets) and techniques to move patients with limited mobility, minimising risk of injury to both patient and staff.
Manual Handling
See Hoisting and Moving & Handling.
Medication Administration and Management
Principles of safe medication administration (the ‘rights’ of medication administration), dosage calculations, routes of administration, monitoring for effects and side effects, and legal aspects of medicines management.
MSc Cognitive Neuroscience
A Master of Science degree in Cognitive Neuroscience.
Multidisciplinary Team (MDT)
A group of professionals from different disciplines or specialities who come together to provide comprehensive and coordinated care for patients.
NMC (Nursing and Midwifery Council)
The regulatory body for Nurses and Midwives in the UK. Registered Nurses must adhere to the NMC Code of Conduct and maintain their registration.
Vital Signs Monitoring
See Clinical Observations.
N
Aseptic Non-Touch Technique (ANTT)
Aseptic Non-Touch Technique (ANTT) is a safe and effective method used during clinical procedures that aims to prevent the contamination of sterile equipment by ensuring that sterile parts are only touched by other sterile items.
Early Warning Scores (EWS) / National Early Warning Score (NEWS/NEWS2)
Standardised systems for scoring physiological measurements to identify acutely ill patients, trigger appropriate responses, and escalate care when necessary.
MSc Cognitive Neuroscience
A Master of Science degree in Cognitive Neuroscience.
NMC (Nursing and Midwifery Council)
The regulatory body for Nurses and Midwives in the UK. Registered Nurses must adhere to the NMC Code of Conduct and maintain their registration.
Nutritional Assessment & Support
Nutritional Assessment and Support is critical for recognising patients at risk of malnutrition, understanding different types of nutritional support (e.g., oral, enteral, parenteral), and assisting with feeding.
O
Clinical Observations
Clinical Observations are the regular measurement and recording of a patient’s vital signs (e.g., temperature, pulse, respiration rate, blood pressure, oxygen saturation, level of consciousness) to monitor their condition.
Group Operations Manager
A management role overseeing internal processes, compliance, and quality assurance.
P
AAT Professional Diploma in Accounting
The AAT Level 4 Accounting qualification enhances existing skills and prepares you for advanced accounting positions.
BSc Psychology
A Bachelor of Science degree in Psychology covering topics such as social, developmental, cognitive and biological psychology.
Care Plans
Care Plans are written documents outlining an individual patient’s needs, the goals of their care, and the interventions required to meet those goals.
End-of-Life Care (Palliative Care)
Holistic care for patients with life-limiting illnesses, focusing on managing symptoms, providing comfort, and supporting patients and their families emotionally, spiritually, and socially.
Holistic Patient Care
Through collaboration, the team can address all aspects of a patient’s health and well-being, including physical, psychological, social, and sometimes spiritual needs.
Infection Prevention and Control (IPC)
Measures to prevent the spread of infections in healthcare settings, including standard precautions, transmission-based precautions, hand hygiene, and use of Personal Protective Equipment (PPE).
Pain Management
Assessing, managing, and evaluating pain, including pharmacological and non-pharmacological interventions.
Person-Centred Care
An approach to care that focuses on the individual needs, preferences, and values of the patient.
Personal Protective Equipment (PPE)
Specialised clothing or equipment worn by an employee for protection against infectious materials (e.g., gloves, gowns, masks, eye protection).
PMVA (Prevention and Management of Violence and Aggression)
PMVA Training (Prevention and Management of Violence and Aggression) is a course designed to equip individuals with the skills and knowledge required to handle violent or aggressive behaviour in healthcare settings. At Unity Plus, we not only offer this training free of charge to our staff, but we also deliver it on behalf of external healthcare professionals and organisations looking to upskill their staff. Contact us here to find out more.
Pressure Ulcer Prevention and Management
Assessing risk factors for pressure ulcers (bed sores), implementing preventative strategies (e.g., repositioning, use of pressure-relieving equipment), and managing existing pressure ulcers.
R
Absolute risk
Absolute Risk refers to the likelihood of an event or outcome occurring among the group being studied. For example, an adverse reaction to the drug being tested. Studies that compare two or more groups of people may report results in terms of the absolute risk reduction.
CPR (Cardiopulmonary Resuscitation)
An emergency procedure that combines chest compressions, often with artificial ventilation, in an effort to manually preserve intact brain function until further measures are taken to restore spontaneous blood circulation and breathing in a person who is in cardiac arrest.
Documentation and Record Keeping
Accurate, timely, and comprehensive recording of all aspects of patient care, observations, interventions, and communications, adhering to NMC (Nursing and Midwifery Council) guidelines and local policies.
EMDR (Eye Movement Desensitisation and Reprocessing)
A psychotherapy used to alleviate the distress associated with traumatic memories.
Health & Social Care Recruitment
Healthcare recruitment services for healthcare and social care professionals. At Unity Plus, our recruitment team have strong backgrounds in healthcare and relevant qualifications allowing us to place healthcare professionals in the most suitable roles.
Radicalisation Awareness (PREVENT strategy)
The PREVENT strategy, also known as Radicalisation Awareness, aims to stop people from being drawn into terrorism and to recognise and report concerns.
Resuscitation
See Adult Basic Life Support (BLS) and Advanced Life Support (ALS).
Revalidation
The process by which all Nurses and Midwives in the UK must demonstrate to the NMC that they continue to be fit to practice. This includes reflective practice, continuing professional development (CPD), and practice hours.
RGN (Registered General Nurse)
A qualified Nurse registered with the Nursing and Midwifery Council.
Risk Assessment
A Risk Assessment is a systematic process of identifying potential hazards and taking steps to minimise risks to patients, staff, and others in the healthcare environment.
RMN (Registered Mental Nurse)
A qualified Nurse specialising in mental health nursing.
Rota
A schedule of work duties and shifts.
S
Advanced Life Support (ALS)
Advanced Life Support (ALS) are a set of life-saving protocols and skills that extend Basic Life Support (BLS) to further support the circulation and provide an open airway and adequate ventilation. This includes defibrillation, administration of drugs, and advanced airway management.
Epilepsy Management & Seizure First Aid
Epilepsy Management and Seizure First Aid involves recognising different types of seizures, providing a safe environment during a seizure, and administering emergency medication if prescribed (e.g., buccal midazolam).
Fire Safety
Mandatory training on fire prevention, evacuation procedures, and the use of fire-fighting equipment within healthcare settings.
Food Hygiene/Safety
Training in safe food handling practices to prevent foodborne illness, particularly relevant in settings where nurses might assist with patient feeding.
Head of Mental Health Services
A management role overseeing all mental health-related care services.
Health & Social Care Recruitment
Healthcare recruitment services for healthcare and social care professionals. At Unity Plus, our recruitment team have strong backgrounds in healthcare and relevant qualifications allowing us to place healthcare professionals in the most suitable roles.
Health and Safety at Work Act 1974
The Health and Safety at Work Act 1974 is a legislation which covers responsibilities for maintaining a safe working environment, including risk assessment and incident reporting.
Nutritional Assessment & Support
Nutritional Assessment and Support is critical for recognising patients at risk of malnutrition, understanding different types of nutritional support (e.g., oral, enteral, parenteral), and assisting with feeding.
Safeguarding Adults
Protecting an adult’s right to live in safety, free from abuse and neglect.
Safeguarding Children
Protecting children from harm, abuse, and neglect.
Senior Care Assistant
A Senior Care Assistant is a more experienced care assistant with additional responsibilities. They typically provide support to those with care needs while also training other care staff. View our current vacancies here.
Sepsis Awareness and Management
Sepsis Awareness and Management refers to recognising the signs and symptoms of sepsis (a potentially life-threatening reaction to an infection) and initiating timely interventions according to national guidelines (e.g., Sepsis Six).
Shared Goals
The team works towards common, patient-centred goals, often outlined in a coordinated care plan.
Sharps Safety
Procedures and precautions to prevent injuries from needles and other sharp medical instruments, including safe use and disposal.
SME’s (Small and Medium Enterprises)
Businesses that maintain revenues, assets or a number of employees below a certain threshold.
SOVA (Safeguarding of Vulnerable Adults)
An older term, now largely replaced by “Safeguarding Adults,” but may still be encountered.
Stroke Awareness and Management
Stroke Awareness and Management refers to the ability to recognise the signs of a stroke (e.g., FAST test) and understand the initial management and care pathways for stroke patients.
Supported Living
Supported Living Services enable individuals with support needs to live independently in their own homes or in shared accommodation. You can find out more details about the supported living service at Unity Plus here.
T
Blood Transfusion
A Blood Transfusion is the medical procedure of transferring blood or blood products into a person’s circulation intravenously.
DBT (Dialectical Behavior Therapy)
DBT (Dialectical Behavior Therapy) is a type of cognitive-behavioural therapy used to treat mental health disorders.
IV Therapy (Intravenous Therapy)
The administration of fluids, medications, or nutrients directly into a vein.
Tracheostomy Care
Management of patients with a tracheostomy, including suctioning, stoma care, dressing changes, and emergency procedures.
Transfusion
See Blood Transfusion.
VAT (Value Added Tax)
A consumption tax is added to the price of goods and services.
U
Catheterisation (Urinary)
The insertion of a catheter into the bladder to drain urine.
Pressure Ulcer Prevention and Management
Assessing risk factors for pressure ulcers (bed sores), implementing preventative strategies (e.g., repositioning, use of pressure-relieving equipment), and managing existing pressure ulcers.
USPs (Unique Selling Propositions)
Features or benefits that differentiate a product or service from its competitors.
V
PMVA (Prevention and Management of Violence and Aggression)
PMVA Training (Prevention and Management of Violence and Aggression) is a course designed to equip individuals with the skills and knowledge required to handle violent or aggressive behaviour in healthcare settings. At Unity Plus, we not only offer this training free of charge to our staff, but we also deliver it on behalf of external healthcare professionals and organisations looking to upskill their staff. Contact us here to find out more.
VAT (Value Added Tax)
A consumption tax is added to the price of goods and services.
Venepuncture
The process of drawing blood from a vein.
Vital Signs Monitoring
See Clinical Observations.
W
Early Warning Scores (EWS) / National Early Warning Score (NEWS/NEWS2)
Standardised systems for scoring physiological measurements to identify acutely ill patients, trigger appropriate responses, and escalate care when necessary.
Lone Working
Processes are designed to ensure the safety of healthcare professionals who may be working alone.
Wound Care Management
Assessing and managing different types of wounds (e.g., surgical wounds, leg ulcers, pressure ulcers), including dressing selection, application techniques, and monitoring for signs of infection or healing.